Privacy Policy

Effective Date: 23.03.2026
Website: https://www.safenclean.co.uk/

1. Introduction

Welcome to Safe'N'Clean (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Safe'N'Clean is a UK-based exterior cleaning service providing services such as window cleaning, gutter cleaning, roof cleaning, pressure washing, and other exterior cleaning solutions.

If you have any questions about this policy or your data, you can contact us at:

3. What Personal Data We Collect

We may collect and process the following data:

Information you provide to us:

  • Name

  • Phone number

  • Email address (if provided)

  • Address (for service bookings)

  • Any information submitted via contact forms, WhatsApp, or enquiries

Information collected automatically:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Time and date of visits

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide quotes

  • Deliver our cleaning services

  • Communicate with you about bookings or services

  • Improve our website and services

  • Maintain records for administrative purposes

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – when you contact us or submit enquiries

  • Contract – to provide agreed services

  • Legitimate Interests – to improve our services and manage our business

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

7. Sharing Your Data

We do not sell or rent your personal data.

We may share your data with:

  • Service providers (e.g., booking or communication tools)

  • Legal or regulatory authorities if required

All third parties are required to respect the security of your personal data.

8. Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

  • Understand how visitors use our website

  • Improve website functionality

You can control or disable cookies through your browser settings.

9. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Data portability

To exercise any of these rights, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Safe'N'Clean
Website: https://www.safenclean.co.uk/
Phone: +44 7734 589833 / +44 7788 241957